Each piece is made to order and is shipped within 10 days of order placement.
Flat rate shipping within the United States via USPS. Packages generally arrive 2-3 days after shipment. You will be notified by email when your order has shipped and provided with a tracking number so you can keep an eye out.
Flat rate shipping for international orders.
EXCHANGE AND REPAIR POLICY
Please email BettyAlidaDesigns@gmail.com if you have any issues with your purchase. BETTY ALIDA jewelry is meant to be worn, not spending its life laying in a jewelry tray!
If an item you purchased breaks because of design or defect, BETTY ALIDA will repair or replace the piece free of charge. Refund returns are not accepted at this time. If you would like to exchange your piece of jewelry for a different one, please email within 7 days of receipt of package. You are responsible for shipping costs associated with any repairs or exchanges.
In some situations, jewelry supplies are limited in quantity and repairs may not always be possible. This warrantee does not cover damage caused by improper care, accidents, or natural breakdown of materials over extended use and time. Remember, each piece is made of hundreds of glass beads. Though they are very durable, avoid crushing your jewelry under the weight of heavy objects.